2022 Cultural Competency Virtual Training

Description

In this virtual workshop sponsored by the Delaware Division of Public Health,  practitioners, front-line workers, and healthcare leaders will explore multiple dimensions of culturally competent healthcare practices. Participants will learn to apply culturally competent principles using case studies of common, point-of-care scenarios applicable to community health centers and the communities they serve. The speaker will teach participants how to apply an equity lens to health center policies, procedures, and practices governing patient interactions and encounters. Participants will understand the importance of using culturally competent approaches in delivering high-quality care and reducing health outcomes disparities.

Agenda Highlights

· Social Diversity and Related Terms (e.g., health equity, health disparity, Social Determinants of Health)

· Seemingly Neutral Administrative and Organizational Practices and Inequity in Client Outcomes or Care

· How to Evaluate Policies, Procedures, and Practices for Inequitable Treatment of Clients

· Cultural Competency, Patient-Centered Care, and Effectively Screening for Sensitive Client Information

· Managing Discriminatory Patients or Clients; Tools for Engaging the Conversation and Setting Healthy and Professional Boundaries

Speaker

Jennifer R. Daniels, MSW

APPAM Equity & Inclusion Fellow, 2020-2021

Representative, Graduate College Council

Ph.D. Candidate|Research Assistant

The Biden School of Public Policy and Administration