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West Cecil Health Center
Clinical Supervisor
The Clinical Supervisor will be a self-motivated, results-oriented and compassionate professional, who isresponsible for managing the delivery of WCHC counseling services under the supervision of the BehavioralHealth Director (BH Director). The Clinical Supervisor will assist the BH Director in evaluating qualityoutcomes, clinical productivity and patient satisfaction feedback. The Clinical Supervisor may be called uponto act as a representative of the WCHC therapists at internal and external meetings. The Clinical Supervisorwill provide direct care to WCHC patients, evaluating psychosocial conditions, developing and implementingtreatment plans, and monitoring and evaluating treatment results. The Clinical Supervisor will providedirection for recruitment, onboarding, and clinical supervision for those in training seeking clinicalsupervision toward their therapy certification, such as Clinical Interns.
Key Functions & Responsibilities
Staff Leadership & Supervision
Recruit, interview, hire, and train new employees
Supervise licensed clinicians and clinical interns
Provide ongoing coaching, supervision, and performance management
Conduct regular one-on-one check-ins with staff
Complete and review annual performance evaluations
Address disciplinary actions and recommend commendations or terminations when appropriate
Operations & Team Management
Review and approve timecards, leave requests, and continuing education fund requests
Manage staffing coverage, including call-outs and scheduling gaps
Monitor clinician caseloads and productivity
Ensure services are scheduled appropriately within the electronic medical record system
Clinical Oversight
Ensure counseling services align with clinic protocols and professional ethical standards
Maintain compliance with federal, state, and local regulations
Supervise clinical interns and ensure proper training and oversight
Monitor treatment plans to ensure services align with patient care goals
Collaborate with the Behavioral Health Director to support staff and program development
Patient Care & Advocacy
Advocate for both patients and clinical staff
Demonstrate compassion, emotional intelligence, cultural awareness, and professionalism
Promote a supportive and patient-centered care environment
Administrative Responsibilities
Maintain accurate and timely documentation in the electronic medical record system
Complete required reports, referrals, and program documentation
Support operational efficiency and quality service delivery
Minimum Qualifications
Master’s degree in a mental health discipline required; LCSW-C preferred
Current unrestricted, independent professional license
Certification to provide clinical supervision for graduate social work students
Current CPR certification (AHA BLS Provider)
Compliance with continuing education requirements
Experience
Minimum of three (3) years of experience in behavioral health (FQHC experience preferred)
Prior supervisory or leadership experience
Public health or community/rural health center experience preferred
Spanish-speaking preferred
Skills & Competencies
Ability to facilitate team meetings and lead clinical discussions
Strong analytical and problem-solving skills
Proficiency in electronic medical record systems
Strong organizational and administrative skills
Ability to work collaboratively in a multidisciplinary team environment
Strong communication and leadership abilities
Flexibility in workdays and hours, including occasional weekends
Working Conditions & Physical Demands
General office environment
Occasional travel required
Additional Information
This job description is not intended to be a comprehensive listing of all duties, responsibilities, or activities. Duties and responsibilities may change at any time with or without notice.