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CCI Health Services

Clinical Director of Behavioral Health

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The Clinical Director of Behavioral Health will oversee all behavioral health services across CCI health centers,including integrated behavioral health programming, psychiatric services, and psychology services. This roleis critical for ensuring high standards of care, promoting collaboration among behavioral healthprofessionals, and enhancing patient outcomes.

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As a member of the health center’s integrated care team, the Chief Medical Officer (CMO) will fulfill thefollowing KEY FUNCTIONS AND RESPONSIBILITIES towards the provision of patient-centered,coordinated patient care:

  • Supervises and actively participates in the timely hiring, coordination, and onboarding of new clinicianswith the appropriate Health Center Medical Director. Responsible for achieving and maintainingprovider-specific staffing goals and quality metrics.

  • Provides direct supervision to Medical Directors and serves as Acting Medical Director as needed.

  • Ensures provider productivity targets are met and maintained.

  • Provides oversight to ensure patient safety, quality, infection control, risk management, and patientservice, especially those related to provider issues. Provide treatment to minors with or withoutaccompanying parents.

  • Provides consultation, development, and approval of CCI medical policies, protocols, and procedures inaccordance with currently accepted professional standards governing the practice of medicine and theclinical provision of medical care, ensuring that policies conform to all applicable company, local, Stateand Federal policies and requirements.

  • Ensures all clinical staffadhere to agency policies, workflows, and team-based care standards—promoting alignment with organizational processes and reinforcing that clinical practice operateswithin, not separate from, the broader agency structure.

  • Oversees and guides medical decision-making related to public health measures, including but notlimited to infectious disease response (e.g., mask mandates, vaccine protocols, and outbreakmanagement), in alignment with local, state, and federal guidance.

  • Champions innovation in clinical practice and service delivery, including the design, implementation,and evaluation of pilot initiatives to improve care effectiveness, operational efficiency, and team-basedworkflows.

  • Coordinates with program directors, senior leaders, and managers to provide clinical consultations orrecommendations for medical services-related programs including, but not limited to, Prenatal,Behavioral Health, Family Planning, Infectious Disease, and 340B.

  • Contributes to clinically related portions of required reports such as UDS, Joint Commission, andorganizational strategic & operational plans.

  • Responsible for assuring a robust peer review and credentialing process, ensuring quality, safety,service, and behavioral issues on the part of the provider staffare addressed fairly and in a timelyfashion.

  • Provides oversight for the Medical, Behavioral Health, Psychiatry, Quality, Credentialing, School BasedWellness and Nursing Departments of the organization.

  • Provides primary medical services to patients one day each week, including examination, diagnosis,treatment, education, and prevention in conformance with accepted clinical protocols & guidelines.Makes referrals for specialty consultation and/or treatment as required.

  • Maintains a strong, visible presence through regular site visits and active engagement with clinical staffacross all locations, fostering connection, trust, and alignment to build one cohesive, collaborativeclinical team.

  • Maintains accurate and timely patient medical records in accordance with CCI policies, using itsElectronic Health Record. Completes in a timely fashion all referrals, forms, reports, and other records asrequired for quality services and program support.

  • Plays a leadership role in understanding, communicating, achieving, and maintaining quality standards(Joint Commission, NCQA, HRSA and others) and Patient-Centered Medical Home (PCMH) principles.

  • This includes the implementation of QI/QA operating procedures, completion of QI/QA assessments, andfacilitation quality related meetings.

  • Maintains professional competence by completing appropriate requirements of CME; maintainscertifications; participates in professional development activities.

  • Supervises the required components of Employee Health Records, including tuberculosis, Hepatitis B,and influenza prevention.

  • Leads meetings and projects as directed by the CEO.

  • Actively participates in the Executive Team and Senior Leadership meetings and projects.

  • Assists the appropriate staffin the solicitation, development, management, and evaluation of anygrants deemed necessary and useful to the function of CCI.

  • Represents CCI at local, state, national, and community meetings and in clinical advisory committees asrequired or requested.

  • Attend Board Meetings and/or respond to related inquiries as needed.

  • Other duties as assigned.


SUPERVISORY RESPONSIBILITIES:

Provides direct supervision to Medical, Program, and Department Directors in accordance with theorganizational chart.


MINIMUM QUALIFICATIONS:

  • Graduation from an accredited school of medicine and successful completion of a residency program. Additional graduate-level degree/training in business, administration, public health, and InformationTechnology is strongly preferred.

  • Current licensure by the State of Maryland, unencumbered by any restrictions or limitations.

  • Training in Family Medicine required.

  • Five (5) years of experience in direct provision of primary care services, preferably in a community healthcenter serving culturally diverse and underserved patient populations.

  • Three (3) years of experience as a Medical Director and team supervisor is required. Chief Medical Officerexperience is preferred.

  • Understanding and appreciation of the financial aspects of a healthcare organization and the need togenerate sufficient resources to support the strategic goals and mission of the organization.

  • Experience in the development & management of quality, risk, & utilization review processes.

  • Ability to make difficult decisions; build leaders; hold others and self-accountable.

  • Demonstrated leadership, communication & analytic skills.

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