Performance Improvement Services

Accreditation/Recognition Support 
MACHC can assist FQHCs interested in pursuing specialized accreditation and/or recognition. There are several clinical tools and resources MACHC can furnish, as well as provide consulting services related to assessments and redesign of policies and procedures.

Technical Assistance (TA)/ Training         
MACHC helps with providing TA/Training for a variety of topics, either off-site or at the FQHC. Additionally MACHC makes recommendations for other TA/Training that can be beneficial for the FQHCsusch as:       

CDC Webinars: Health Literacy for Public Health Officials (CEs available)
DHHS Office of Minority Health: Culturally Competent Nursing Care: A Cornerstone of Caring

Clinical Tools and Resources
MACHC helps FQHCs with developing tools specific to their CHC's needs: Examples of tools can be

  • dashboards to track clinical outcomes and operational effectiveness
  • templates for policy and procedures
  • program platforms required for meeting HRSA and accrediting organizations standards.
  • MACHC also partners with many external entities that will assist MACHC in meeting the FQHC’s operational needs.

Click here to view the 2014 Site Visit Guide.
The Health Center Site Visit Guide is a review instrument used by the Health Resources and Services Administration (HRSA) to assess an organization’s compliance with key section 330 Health Center Program requirements as well as a resource to assist grantees in identifying areas for performance improvement. Health centers may also use this Guide as a self-assessment resource as it provides a series of prompting questions to assess both program requirements and performance improvement areas.

Click here to view Summary of Key Health Center Program Requirements.
As of October 31, 2012 HRSAs BPHC released an updated Health Center Site Visit Guide. There are some minimal changes to the 19 Program Requirements. The changes clarify language and are more in line with language in Section 330 statue.

Patient Centered Medical Home 
We have created a crosswalk document based on the requirements of Meaningful Use, the Uniform Data System, the Physician Quality Reporting System, and Patient Centered Medical Home. A number of the theses initiatives require reporting on the same clinical measures. This document will help you gain a better understanding of how the requirements of these different initiatives overlap.
View the 2011 Meaningful Use Clinical Objectives Crosswalk here.

PCDC (Primary Care Development Corp) has developed an essential tool to help providers and staff navigate the National Committee for Quality Assurance's Patient-Centered Medical Home 2011 recognition process (new standards were released in January 2011). Providers and staff can assess how their practice operates compared to PCMH 2011 standards, including their use of electronic health records; patient and provider communication; data and patient outcomes reporting; workflow redesign; and care management and coordination.
Click Here to Download the PCMH Self-Assessment Tool for 2011 NCQA Guidelines.