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Helpful Links

I.) Toolkits

1. MACHC's Delaware Affordable Care Act (ACA) Toolkit
2. MACHC Maryland's Affordable Care Act (ACA) Toolkit 
3. Health Care in the Pulpit” Action Guide (ACA Toolkit for Faith-based leaders)

4. Provider ACA Outreach and Enrollment Toolkit-HRSA recently launched the  Provider ACA toolkit, a clearinghouse of Marketplace resources for clinicians and site administrators. The site includes:
ACA Basics - State-specific information, Marketplace enrollment timeline, and Consumer assistance information.
Patient Handouts and Education - Information on eligibility and new coverage options as well as where to go to enroll.
Business Operations - Information about the Small Business Health Options Program (SHOP); the health care law; and business operations.
Training and Education - Training for CME/CE credit, sample slides, webinars and other materials that can be shared with health professionals.

II.) New Marketplace Tools Available (videos & interactive tool)
Want to see how the online application and enrollment process will work for the federal Health Insurance Marketplace?
1. The Centers for Medicare & Medicaid Services (CMS) has released a
 video that walks you through the single, streamlined online application by showing how a user can create an account, fill in the application, and see which new health insurance options users are eligible for.
2. Another
 video on the online enrollment process explains the "Enroll To-Do List" and shows how users can see side-by-side comparisons of available health insurance plans.
3.In addition, the Commonwealth Fund has released a
 new, fun interactive tool 
to help individuals learn how the Affordable Care Act's Health Insurance Marketplaces work. 
                     YouTube Videos about the Affordable Care Act
Please use the following videos below as training or quick marketing & training tools for those unfamiliar with the Affordable Care Act:
1. Nurses explain the Affordable Care Act in 90 seconds
2. An Animated Overview of what the Affordable Care Act can do
3.Health Reform Hits Main Street, featuring the YouToons! 


III.) NACHC offers a “triage map” (click HERE) for questions related to outreach and enrollment to manage responses and flow of information.

IV.) Enroll America Publications (on Health Reform):
  1. Enrollment Assistor "Who's Who Fact Sheet Released. A new fact sheet that breaks down definitions of the four key assistance options. This includes a handy chart that maps out the differences between them.
    2. Navigating the New Health Insurance Marketplace: In-Person Assistance Resources for Consumers, September 2013Consumers will have many different ways to get personal help with enrollment, and our fact sheet breaks down four types of trained and certified helpers they can find in their community.
    3. The Certified Application Counselor (CAC) Program: Facts about the CAC Designation for Organizations, September 2013Find out how you or your organization can get trained and certified to help walk consumers through their new health insurance options and the financial help they may be eligible to receive.
    4. Tips for Talking with Your Patients About Their New Health Coverage Options, August 2013
    5. Providers are trusted sources of information for their patients, and our fact sheet arms providers with four simple messages that will greatly increase their uninsured patients' interest in enrolling, identifies clear next steps providers can empower patients to take, and outlines easy ways to spread the word to patients that new health coverage options are available.
    6. Outreach Planning 101, July 2013 This outreach guide provides ideas for how to get started on an outreach plan, tips to keep in mind as you plot out your strategies and materials, ways to inform people about the new health coverage options, and an outreach worksheet to track your success.
    7. How States Can Accelerate Their Enrollment Efforts, June 2013
  2. This fact sheet summarizes opportunities for states to simplify and streamline enrollment.
  3. How Can Consumers Get Help Enrolling in Health Coverage?, March 2013
    This fact sheet provides an overview of four types of assisters that will help consumers apply for and enroll in health coverage.
  4. Telephonic Signatures: An Essential Tool for Enrollment, February 2013
    Benefits Data Trust partnered with Enroll America to develop this short policy brief to highlight the importance of telephonic signatures, or "spoken signatures," as a crucial technology solution to ensure a smooth application and enrollment process for those applying for health coverage over the phone.
  5. Informing Enroll America's Campaign: Findings from a National Study, January 2013
    Enroll America partnered with Lake Research Partners and GMMB to conduct a comprehensive national enrollment survey of over 1,800 adults who are likely eligible for free or reduced cost coverage through the new health insurance marketplaces. Using the survey results, we then conducted 10 focus groups in four major U.S. cities to learn more about the messages that will educate Americans and convince them to enroll. This report is a summary of the key findings from this research.
  6. Presumptive Eligibility,  January 2013
    This fact sheet describes the options for states and hospitals to make presumptive eligibility determinations starting in 2014.
  7. Navigator and In-Person Assistance Programs, Updated January 2013 This fact sheet summarizes the basics of the navigator and in-person assistance programs.
  8. Translations that Hit the Mark, October 2012
    Part of our health literacy series, this brief focuses on when and how to translate written materials into languages other than English, as well as how to ensure that you end up with high-quality translations. It also provides tips on managing the translation process.
  9. Health Centers and Enrollment: A Two-Part Series, September 2012
    These two issue briefs describe (1) health centers' financial stake in enrollment and (2) outreach best practices for health centers and primary care associations.
  10. The Importance of In-Person Assistance, August 2012
    This issue brief examines the importance of in-person assistance and identifies a variety of ways stakeholders can help their state develop a robust outreach and application assistance network.
  11. Design that Enhances Readability, April 2012
    This piece is the third in our health literacy series authored by our partners at the MAXIMUS Center for Health Literacy. It focuses on how to use white space, alignment, and font choices to make enrollment materials easier to read and understand.
  12. An Enrollment Checklist for 2012, March 2012
    This issue brief describes seven essential things that stakeholders can do to keep enrollment efforts on track in 2012: take advantage of opportunities for federal funding, develop an effective outreach plan, automate enrollment, minimize documentation requirements, promote data-driven, integrated eligibility systems, ensure a comprehensive approach to consumer assistance, and create materials that are easy to read and understand.
    Also see the companion two-page fact sheet.
  13. The Ideal Application Process for Health Coverage, February 2012
    The Affordable Care Act requires states to use a single, streamlined application for all health coverage programs beginning in 2013. This issue brief explains the key steps in a streamlined application process and why they promote robust enrollment.
  14. Communicating with Plain Language, February 2012
    This piece is the second in our health literacy series authored by our partners at the MAXIMUS Center for Health Literacy. It offers ten easy tips for writing clear, concise, user-friendly materials.
  15. An Introduction to Health Literacy and Enrollment, December 2011
    This piece is the first in a series of issue briefs authored for Enroll America by experts at the MAXIMUS Center for Health Literacy on best practices for writing and designing materials--like websites, applications, instructions, and marketing materials--that are clear, easy to read and understand, and that make it easier for people to enroll in health coverage. The piece provides an introduction to why health literacy is important, particularly when it comes to communicating effectively with the uninsured.

- See more at:


V.) General information for providers Ten Things Providers Need to Know and 10 Things To Tell Your Patients - These documents from give providers a quick rundown of the most important things to know and share with patients about the Affordable Care Act.
10 Things Provider Need to Know.
10 Things to Tell Your Patients.


VI.) General Marketplace/ O&E Info from CMS
Official, pre-approved materials for outreach and enrollment
Key dates for providers for Health Insurance Marketplace
Overview of the ACA and a Basic Introduction to the Marketplace
The  Consumer Assistance Resources Infographichas a visual breakdown of where consumers can go for enrollment help.
Marketplace widgets that HRSA providers can use
Links to order printed copies (while supplies last) of  consumer materials to share with your community.


VII.) Information for Certified Application Counselor (CAC)  groups
Apply to become a CAC organizatioon:

  • Training for CACs:
  • Training Updates-CMS has developed a set of FAQs for organizations in states that are using the federal CAC designation for their training requirements (Federally-Facilitated Marketplace, certain State-based and State-Partnership Marketplaces). Read the FAQs.


VIII.) Champions for Coverage
List of current Champions for Coverage
How to apply to become a Champion for Coverage



Resources Organizations - Private Organizations:
Center for Health and Health Care in Schools
Joint Commission on Accreditation of Healthcare Organizations
Medical Group Management Association
Migrant Clinicians Network
National Association of Community Health Centers
National Center for Cultural Competence
National Center for Farmworker Health
National Health Care for the Homeless Council, Inc.
National Center for Children and Youth with Disabilities

X.)Resource Organizations - Public Organizations:
Centers for Disease Control and Prevention (CDC)
National Immunization Program
Centers for Medicare and Medicaid Services (CMS)
Health Resources and Services Administration (HRSA)
Bureau of Health Professions (BPHr)
Division of Practitioner Data Banks
National Health Services Corps (NHSC)
Shortage Designations Branch
Bureau of Primary Health Care (BPHC)
National Assembly on School Based Healthcare
HHS-Office of Grants Management
Community Health Status Indicators
HRSA Information Center
Office of Rural Health Policy
National Guide Clearinghouse (NGC)
National Institute of Mental Health (NIMH)
Substance Abuse and Mental Health Services Administration (SAMHSA)

Data & Statistics

Centers for Disease Control
Publications, Software & other Products
NCHS Publication & Information Products
NCHS Fast Stats A to Z
CDC Wonder
Community Health Status Indicators
Healthy People 2020

Census Bureau Data
2010 Census Data

National Health Information Center
HRSA HAB Data Site
NACCHO Data Systems

GIS/Mapping Data
Public Health GIS Meta Site from CDC
GIS MetaSite sponsored by ESRI

Other Data Resources
National Association of Health Data Organizations
National Association of Public Health Statistics & Information Systems
CDC’s Public Health Practice Program Office
CDC’s Public Health Training Network
CDC’s Epidemiology Program Office

Clinical Data
National Library of Medicine
HRSA Quality Related Links
Partners Info Access for Public Health Professional
NIH Health Services Research & Tech
The International EBM (Cochrane) Collaboration
New York Academy of Medicine

Medical Computing
Computing for Clinicians
American Medical Informatic Association

Questionnaires & Health Measures
Medical Outcomes Trust
National Health Interview Survey
NHIS 2000 Questionnaires
National Health & Nutrition Examination Survey
NHANES Questionnaires
National Health Care Survey
AHRQ - Needs-Oriented Quality Measurement
AHRQ – Consumer Assessment of Health Plans
International Society for Quality of Life Research

More Collegial Organizations
American Public Health Association
National Assoc. of City & County Health Officials
Council of City & County Health Officers
Center for Disease Control and Prevention
Assoc. of Maternal & Child Health Programs
Clinicians National Forum
Care Policy Center for Underserved Populations (Johns Hopkins University)
Center for Health Care Strategies
National Network for Health
Department of Mental Health and Hygiene
United States Department of Health and Human Services
Agency for Healthcare Research and Quality

Grant Resources and Foundations
Public Health Foundation
The Foundation Center
W.K. Kellogg Foundation