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CLAS Standards Training Project
(CLAS Standards) are increasingly important and useful as guidelines for health care practices to better serve their diverse patient populations and address persistent health disparities. In addition, CLAS Standards implementation is strategic at this time because it is directly linked to major statewide initiatives currently underway in Maryland, and provides a blueprint of strategies to help address the “triple aim” in health care—improving patient experience of care and health care quality, improving population health, and reducing costs. Such issues are the focus of an increasing body of evidence about the positive impact of CLAS-related approaches to health care delivery.
Target audience: CEO’s, COO’s, Human Resources, Office Managers
Moira Lawson PhD, MPH is the Director for Health Equity at the Maryland Department of Health and Mental Hygiene, Office of Minority Health and Health Disparities and coordinates the program of cultural competency training to health and healthcare organizations and related groups throughout the state.
Monica McCann, MA, MPH is the Workforce Diversity Director for the Office of Minority Health and Health Disparities, Maryland Department of Health and Mental Hygiene. She is currently responsible for coordinating an initiative to increase awareness and adoption of the National CLAS Standards among health care organizations in Maryland.