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Performance Improvement Services
Accreditation/Recognition Support
MACHC can assist FQHCs interested in pursuing specialized accreditation and/or recognition. There are several clinical tools and resources MACHC can provide as well as provide consulting services relative to doing assessments and redesign policies and procedures.
Assessments
At the request of a FQHC, MACHC will do the following assessments:
- Internal Operations Assessment – Looks at different facets of the operations to assist the leadership in understanding opportunities for improvement.
- HRSA Standards Assessment – Determine strengths and weaknesses relative to meeting HRSA standards.
- Mock Surveys – To prepare FQHC with upcoming survey with accreditating or governmental entity.
- Plan of Action Recommendation – Develop along with FQHC a Plan of Action utilizing the Model for Improvement activities.
Technical Assistance (TA)/ Training
MACHC helps with providing TA/Training either offsite or at the FQHC for a variety of topics. In addition, MACHC makes recommendations on other TA/Training that can be beneficial for the FQHC. The following TA webinars may be of interest to our CHCs:
CDC Webinars: Health Literacy for Public Health Officials (CEs available)
Cultural Competence Online for Medical Practice: A Clinicians Guide to Reduce Cardiovascular Disparities
DHHS Office of Minority Health: Culturally Competent Nursing Care: A Cornerstone of Caring
Clinical Tools and Resources
MACHC is able to help FQHCs with developing tools specific to their organization’s needs. Examples of tools can be dashboards to track clinical outcomes and operational effectiveness, templates for policy and procedures, program platforms required for meeting HRSA and accreditating organizations standards. MACHC also partners with many external entities that will assist MACHC in meeting the FQHC’s operational needs.
Patient Centered Medical Home
We have created a crosswalk document based on the requirements of Meaningful Use, the Uniform Data System, the Physician Quality Reporting System, and Patient Centered Medical Home. A number of the theses initiatives require reporting on the same clinical measures. This document should help you have a better understanding of where the requirements of these different initiatives overlap.
View the 2011 Meaningful Use Clinical Objectives Crosswalk here.
PCDC has developed an essential tool to help providers and staff navigate the National Committee for Quality Assurance's Patient-Centered Medical Home 2011 recognition process (new standards were released in January 2011). Providers and staff can assess how their practice operates compared to PCMH 2011 standards, including their use of electronic health records; patient and provider communication; data and patient outcomes reporting; workflow redesign; and care management and coordination.
Click Here to Download the PCMH Self-Assessment Tool for 2011 NCQA Guidelines.


